Bookstore refunds and returns: What you need to know

Wright State University Bookstore | Photo by Natalie Cunningham | The Wright State Guardian
Wright State University Bookstore | Photo by Natalie Cunningham | The Wright State Guardian

 

The Wright State University bookstore allows books to be returned for any reason and qualify for a full refund until the end of the first week of classes.

During the second week of classes, books can be returned for a full refund only if the book is not necessary for the class, it’s the wrong textbook or the class has been dropped, according to Maya Galbraith, an employee at the university bookstore.

 

After the end of the second week of classes, refunds are no longer available, according to Galbraith.

 

“I wasn’t sure if they would take [my access code], but it was very easy when I thought it would be hard to get a refund,” said Kimberly Tope, a sophomore at Wright State University.

 

Some items from the bookstore cannot be returned and refunded after purchase even during the first two weeks, including goggles, lab coats, electronic textbooks and calculators.

 

Access codes and loose-leaf packets can only be returned if the plastic packaging is unopened, according to Galbraith.

 

“They had really good customer service and it was super-fast,” said Tope.

 

The same first-and-second week return policy applies to pre-ordered books and course materials. Pre-ordered items can be cancelled or quickly returned and refunded if it is done during the first week of classes and if there is a reason to be returned during the second week.

 

The Wright State bookstore is open Tuesday through Thursday from 9 a.m. to 6 p.m., Friday from 9 a.m. to 5 p.m., and Saturday from 10 a.m. to 2 p.m., according to the bookstore’s website.

They are located in 182 Student Union.