Wright State Student Union entrance | The Wright State Guardian
Wright State University’s switch to remote learning in March is having lasting effects on students. Due to campus being closed, the WSU Bookstore is accepting returns through mail only.
“As we have all witnessed, the situation has escalated rapidly over the last week,” said the President of Barnes & Noble College Lisa Malat in an email sent to customers. “The health and safety of our customers and employees is our top priority and we want to do our part to further limit the spread of COVID-19.”
The locations closed on March 24, according to the email. The tentative opening date was May 6.
Plans have changed
Mail-in rentals have always been an option, but due to the coronavirus crisis, this is currently the only allowed method.
“We’re definitely working behind the scenes safely,” said Jennifer Gebhart, general manager of the bookstore. “We’re also getting ready for ordering summer books and processing web orders.”
Managers and booksellers are still working around 10 a.m. to 4 p.m. The bookstore accepts calls during this timeframe as well.
The date to mail books back by is normally May 1, 2020 but has been extended until June 15, 2020.
“We normally process charges about a week later, we won’t charge until at least the end of May. We’re still pushing for May 1 but if somebody just can’t get to a UPS box or doesn’t have the shipping materials, we’ll definitely help them,” said Gebhart.
An email went out to any student who has a rental order
“The email also has several important items in it including the books rented, the Order ID, the link to the free UPS label and the option to do a Buy-Out if they want to keep the book,” said Gebhart.
Emails from the bookstore often go to spam or junk folders, therefore graphics have been made to illustrate the process. These can be found on the bookstore webpage.
If students have decided to keep the rental book for another class, buy-outs are an online option as well.
“Typically this is a better price obviously than if you just keep the book and get charged by us,” said Gebhart.
There are high hopes for the bookstore reopening to serve students soon, but this comes with major precautions.
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